the family went to this restaurant last night. we went early 5.30pm and though we didnt have a booking we got a seat quite easily. the front of house was really pleasant and efficient. the table we got was good for the five of us but from there the experience went down dramatically.
the service was crap. Everyone in our section experienced the same. there were not enough people serving and you had to specifically ask someone or catch someone's eye to get any kind of service. the drink service was slow (they could have sold twice as many drinks if they were more efficient). the food service was slow, but the food when delivered at the table was tasty (4 out of 5 meals) and the serve sizes though not large were ok for 1 person.
in the end it cost us 60 pounds for 5 people but i did not pay the service fee (no service - no pay). I filled in the customer feedback form - not that i expect that will make any difference. I saw one of the service people look at one and bin it.
If you want a reasonably tasty pizza (and that is all they serve) at about 8 - 10 pounds a piece but crap service this might be the restaurant for you. but we wont be back.
the overall score - 4 out of 10
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